ICT is a leverage for public modernization, in terms of internal organisation of governments and citizen services (e-administration, e-democracy, dematerialization).

Public actors must now organise in project mode and put the user at the centre of the transformation processes. This will help develop projects mixing strategy, use, organisation and technical knowledge.

Copilot Partners combines a prospective vision of digital use and practices, and an in-depth knowledge of local and central governments functioning, to suggest an approach that fosters the design and deployment of innovative programmes to the benefit of the user.